Driver Guidance

Based on the latest government advice for transport operators(23/09/2020), the UK Government has set clear guidelines around managing the spread of the Coronavirus (COVID-19) that will help protect you & the community.


Showing symptoms-

  • Public Health England has stated that anyone showing symptoms associated with COVID-19 must stay at home. For the latest update on the government recommendations, please see here.

Face coverings      

The UK government has made it mandatory for passengers travelling in an enclosed space to wear a face-covering unless they are exempt. This can help protect each other and reduce the spread of the disease if they are suffering from coronavirus but not showing symptoms.

There are passengers who will be exempt from wearing a face covering. As such please read through the below link, specifically the section titled “Exemptions from mandatory face coverings on transport and at transport hubs”

We provide every driver with face coverings, free of charge, every week. Although it is not mandatory for you to wear a face cover, Public Health England highly recommends that you do so. This not only protects yourself & the customer; this fills the public with confidence in the safety of our service, which could result in further bookings.

For the foreseeable future, the Princes Avenue Office will have a constant supply of these face covers. Please make sure you collect a pack each week at a convenient time.

Social Distancing

To maximise social distancing, Public Health England advises passengers to sit in the rear of the vehicle, preferably on the left side if they are travelling alone. It is also advised for both the driver and passenger to open a window where possible; this is to encourage clear ventilation throughout the enclosed environment.

Vehicle Cleaning

The UK Government have given clear guidance stating “keep vehicles clean and prevent the transmission of coronavirus as a result of touching contaminated surfaces”. To review the full advice regarding aspects ‘you should consider’ in regards to cleaning your vehicles, please click here or review the above link. Suggestions include but are not limited to wiping down door handles and your own personal hand hygiene.

Helpful information

Passenger guidance:

Staying safe outside your home:

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